IICRC How It Impacts The Customer
SERVPRO of Lakeland is Faster to Any Size Disaster by adhering to our 1-4-8 Service Response Guidelines. What that means is that within one hour from notifying us of your loss, one of our Professional’s will contact you to arrange service, within four hours, we will be on-site to start the mitigation process, and then within eight hours we will give you a verbal briefing of the scope of work that will be needed to make it Like it never even happened.
Our Professional Staff are trained to IICRC standards, which are the leading, industry accepted standards outlined in the Institute of Inspection Cleaning and Restoration Certification. The “IICRC is a certification and standards developing non-profit organization for the inspection, cleaning and restoration industries.” By ensuring the proper equipment and moisture measuring tools are utilized, your home or business is quickly and thoroughly dried, which can help prevent secondary water damage.
When dealing with serious water intrusion, a mop or shop vac may not be enough to do the job. Our staff is there to identify the source and type of water, perform a drying analysis, survey the extent of damage and perform the proper inspection, perform emergency water extraction, disinfect and deodorize and perform proper drying and monitoring of the structure.
First and foremost, safety is the first priority. Our staff is trained to remove not just moisture, but the contaminants found in “grey” or “black” water, leaving your home or business safety for your family, guests, employees and clients.
SERVPRO of Lakeland proudly serves Lakeland, Plant City, Brandon, Valrico. We can be reached 24-hours a day, 365 days a year at 863-646-4213.