SERVPRO of Lakeland Employee Photos

Robert Lay

Robert Lay

Robert is the General Manager at SERVPRO of Lakeland. Robert specializes in mold remediation, is a certified commercial drying specialist, and has vast experience in industrial and residential cleanup and job assessment. Robert is key in dealing with insurance claims on our job sites. With his degree from the University of Florida in Environmental Sciences he is the perfect person to lead the Emergency Services team.

Richard Lineback

Richard Lineback

Richard is the Production Manager at SERVPRO of Lakeland. Richard lives in Lakeland Highlands and is available 24 hours a day for emergency water extraction. Richard has certifications in biohazard clean up, water damage restoration, and mold remediation. He has a background in construction and sales that have turned him into an expert in project management. His efficiency on jobs and willingness to go above and beyond for any customer have made him an integral leader within this company.

Shawn Stevens

Shawn Stevens

Shawn has over 15 years of carpet cleaning experience. He is certified in both carpet restoration and water damage restoration and has been a great addition to the SERVPRO of Lakeland team! If you have a tough stain or odor, Shawn has the answer!

Justin Dorman

Justin Dorman

Justin Dorman is our sales and marketing representative and comes to us with years of insurance experience. He maintains a 220 Property and Casualty license has worked in insurance sales and provides valuable input on large emergency mitigation claims. After graduating from Auburn University, he spent several years in the insurance and construction industries. He is active in Lakeland Association of Realtors, Lakeland Chamber of Commerce, Lakeland Business Leaders and the North Lakeland Leads Group. Justin is instrumental in generating new water restoration, mold remediation, and fire and smoke restoration work. He has developed personal relationships with many insurance agents throughout Polk County, thus making the claims process as efficient as possible.

Mike Smith

Mike Smith

Mike is our lead technician and a valuable asset to the emergency clean up team. Mike was born and raised in Lakeland, FL. and is trained as a Water Damage Restoration Technician by the IICRC. He is able to lead crews and maintains our warehouse, equipment, and vehicles. Kind, yet hardworking, Mike is a valuable addition to any job that he is assigned.