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3 Benefits of a Flood Cut

11/14/2019 (Permalink)

Flood cut Flood cut in a Polk County, FL home

3 Benefits of a Flood Cut

If you have experienced flooding in Polk County, FL, then your home may have some damage that needs to be taken care of. Depending on the severity of the water damage, there are different procedures that may need to be done. One of these is a flood cut. During this process, the restoration company makes a cut about a foot or two above where the flood water has stopped and then removes the drywall and insulation behind it. There are several benefits to this.

1. Prevent the Spread of Bacteria

Flood water is category 3 which means that it carries high levels of contamination. This can include harsh chemicals, sewage, mud, debris and bacteria, among other things. If this water has absorbed into the wall, then it will be difficult to clean. Having a flood cut done will remove these contaminants and prevent them from spreading throughout the house.

2. Remove Damaged Materials

Flood water causes a lot of damage and can affect the structure of your home as well as the belongings inside. If the water has gotten inside the walls, then it is likely that it has been absorbed by the insulation and the drywall. If this is the case, these materials will no longer function as they should, and you will need to tear out and replace them.

3. Access the Area Behind the Wall

Along with the initial damage, flooding can cause a significant amount of secondary damage as well. This can include warping wood, rotting materials and mold growth. A flood cut allows the restoration company to see any problems inside the walls. It also makes it easier to dry the area to prevent further issues.
While flooding can affect your home in many ways, a cleanup and restoration company can make it look as good as new. If you do need to have a flood cut done, these professionals can complete the procedure quickly without sacrificing quality.

Commercial Water Damage Lakeland, Fl

11/14/2019 (Permalink)

Notebook labeled Business Impact Analysis SERVPRO of Lakeland can handle any sized commercial loss

Recently the SERVPRO of Lakeland Team attended a large loss conference in Orlando. This meeting was very constructive for our team as it gave us more knowledge and tools to work with in the event of a large-scale water or fire damage in Lakeland or Polk County. At the meeting we made some key connections with the southeast large loss team based out of Nashville, TN. This connection is very important, because we now have the ability to make one phone call and have a semi truck full of equipment and manpower in town, within 24 hours. Situations like this would include multiple levels of flooding in large buildings, such as a hotel flood, courthouse water loss, or large commercial real estate building leaks. It could also include multi unit housing structure losses, such as apartment complexes or condo associations. In situations like this, time is of the utmost importance. While we here at SERVPRO of Lakeland we have the ability to deal with many disasters on our own, we may not have the equipment necessary to complete the drying process after our initial 24-hour water extraction period. This is why it is so important to have the ability to get equipment and manpower within 24 hours of the loss, to assist with phases two and three, the drying and demolition. Our new arrangement with our Large Loss partner should make any large building owner or manager feel at ease, knowing that not only is SERVPRO of Lakeland here to assist, but we also have the backing of our other 1600 franchises and large loss response unit. Be sure to call Josh to find out about things you can do to make sure the commercial building you own or manage is ready in time of disaster at (863) 646-4213.

SERVPRO of Lakeland specializes in:  water remediation, flood mitigation, carpet cleaning, tile and grout cleaning, mold removal, fire damage, and smoke clean up, disaster restoration, storm response, and air duct cleaning. SERVPRO of Lakeland has been serving Lakeland and Polk County residents for over 40 years. We are licensed and insured and have an A+ rating with the better business bureau in restoration and cleaning. SERVPRO of Lakeland (863) 646-4213,

What is Wet?

11/1/2019 (Permalink)

dirty water in bathroom floor Water can come from any number of places, not always just the obvious places.

When water damage is initially discovered, building occupants and property managers may be both surprised and perplexed. Their normal day-to-day functions can be disrupted, resulting in business downtime. Property owners and building occupants are often consumed with multiple questions and uncertainty as they evaluate the situation and consider the next step of action. “What do I do?” and “Who do I call?” are two commonly asked questions following a water damage discovery.

If your business or property suffers a water loss, immediately contact SERVPRO of Lakeland.

Professional drying and prompt action by experienced restorers following a water intrusion can make a big difference in mitigating structural damage and minimizing secondary damages.

SERVPRO of Lakeland understands the importance of timely response. When dealing with a water intrusion, time can be the differentiator between primary, secondary and permanent damage. The amount of time materials remain wet can also determine if they are restorable or must be replaced. Water impacts material immediately and the damage increases as time passes. For example, wood absorbs moisture quickly, which can result in swelling or staining; however, prompt splitting and warping. The professional restorer focuses on eliminating water and moisture quickly to prevent additional damage.

Upon arrival, SERVPRO of Lakeland's professional team will assess the situation to determine the extent of the damage, A technician will inspect all building components for water and moisture. Although water may only be visible in one room, it is very possible that surrounding areas have also been affected, Water can invade floors, ceilings and walls to find the lowest point within the structure. Water can seep through pinhole crevices and cracks in floors and walls traveling further down into the building. Surfaces such as wood, drywall and carpet pull water away from plain sight and into the interiors of the structure. Inspecting all building components and measuring the moisture level of not only the visibly affected area but also all surrounding areas helps ensure secondary or permanent damage does not occur because wet materials or building components were overlooked.

Knowledge, skill and equipment are all key elements in effective water removal and moisture damage. SERVPRO of Lakeland Technicians apply their industry knowledge, training and experience to measure the extent of moisture saturation and offer proper drying, deodorizing, and disinfecting for areas flooded or damaged by water.

Let SERVPRO of Lakeland assist you with all your commercial and residential needs. We are available 24 hours a day,7 days, a week 365 days a year. We can be reached at (863)646-4213

Public Enemy #1 - Refrigerators

11/1/2019 (Permalink)

Leaking water on floor from refrigerator Most refrigerators come with plastic water supply lines that hook up to the wall.

This month one of our customers is dealing with one of our top 5 worst offenders when it comes to causes of water damage.  Most refrigerators come with plastic water supply lines that hook up to the wall.  We highly encourage everyone to replace this line with a copper one that can be purchased at any hardware store such as Home Depot or Lowe's. 

Often there is no warning that damage is happening until the flooring begins buckling or walls become soft.  Luckily, in this case we were able to catch the damage early.  It was necessary to remove the floating laminate floor drill holes in the cabinet toe-kicks to allow for air circulation under the cabinets. But, the homeowner isn't always so lucky to catching early. We have done jobs where the fridge leaks for a long time, saturates the drywall and the walls begin to mold behind cabinets. 

After, we are finished with the drying we apply an anti-microbial agent to discourage mold growth.

"Like it never even happened."


How to Overcome a Fire Damage.

11/1/2019 (Permalink)

Charred bricks after a fire Fire and Smoke damage can be devastating. Call us today 863-646-4213

A home fire can have devastating physical and mental repercussions. Instead of feeling helpless and wondering where to turn next, use this guide to help you recover and return to normal as soon as possible.

If you have experienced a home fire in Lakeland, and Plant City area and are in need of fire damage restoration services, call SERVPRO at 863-646-4213.

SERVPRO’s Guide for What to Do After a Home Fire

Contact your insurance company right away

Ask your agent about immediate needs for your home, such as removing water caused by the fire department and covering exposed windows and doors. Then, ask about your coverage. Your agent will likely recommend you make a list of everything that was lost or damaged in the fire, including detailed descriptions of each item and what you paid for them.

If you don’t have insurance, your family and the community may help you get back on your feet. Seek help from the Salvation Army, religious organizations, and/or other community groups.

Take care of your family and pets

Be willing to ask for help; you don’t need to go through this recovery process alone. Contact a local disaster relief service to find a place to stay and necessities such as food, clothing, and medicine. Consider leaving your pet with a friend, family member, or veterinarian until things settle down.

Be careful when you return home

Do not enter your damaged home or apartment unless you check with the fire department first and they say it’s safe to do so. When you enter, tread carefully since the fire could have damaged the roof and floor to the point that they might collapse. Ask the fire department if the utilities (gas, electricity, and water) are safe to use. If not, don’t attempt to turn these back on yourself.

Look into replacing important records

Valuable documents (driver’s licenses, passports, social security cards, birth certificates, wills, warranties, etc.) may have been lost in the fire. It’s possible to restore these documents. You can even replace items such as burned paper money, melted coins, and mutilated US Savings bonds.

Seek professional cleaning and restoration services

Homes with relatively small fires can be cleaned and restored to their original condition. Professional fire damage restoration services cover the full scope of cleaning, restoring, and repairing your home, including fire, smoke, and water damage. Experienced professionals at SERVPRO of Lakeland know what cleaning techniques work best for different types of fires and different damaged materials. Even seemingly unaffected areas can be damaged by smoke, which is another reason to leave cleanup in the hands of seasoned professionals.

The road to recovery may be rocky, but with support from your family, friends, and community, and a reliable cleaning and restoration service at your side, you can return to normal sooner than you think. Call SERVPRO of Lakeland to begin the cleanup process today.

“Like it never even happened.”


Grease Fires

11/1/2019 (Permalink)

Dirty and greasy kitchen The aftermath of a commercial kitchen grease fire.

Grease Fire Do's and Dont's

There are many different ways a fire can break out, one of the most dangerous being a grease fire. If you lack experience putting out a grease fire, know that you do not treat it the same as you would a "standard" fire. There are certain things that you must do and things you absolutely must NOT do. Please consider the following:


  • Turn off the stove or heat source
  • Smother the fire with the pot lid. Without oxygen, the fire cannot survive.
  • Use baking soda to douse the flames. Flour and other items will not work
  • Use a Class B dry chemical fire extinguisher
  • call 911


  • Try to put out the flames using water. It will splash the grease, causing the fire to spread
  • Move the item. This could also cause splashing, spreading and could potentially burn you
  • Try to use anything other than baking soda. It will not help

Fire and Smoke Damage Inside the HVAC

11/1/2019 (Permalink)

Air ducts inside a room The ductwork can hide harmful particulates in the air.

Following a fire, SERVPRO of Lakeland Professionals pay careful attention to the HVAC system and ductwork to prevent the spread of soot and to eradicate a potential source of lingering smoke odor. If the system was operational at the time the fire occurred, chances are good that the system, including air registers and HVAC units, should be thoroughly cleaned to prevent continued circulation of soot and odor-causing particles that may have contaminated the system.

Depending on the size of the fire and the methods used to extinguish it, the duct system may also have been compromised by water. In as little as 24-48 hours, this moisture can provide the catalyst for mold and mildew growth inside the duct system, further degrading indoor air quality. If the duct system has been contaminated with water, your SERVPRO of Lakeland Professional can help locate the moisture and remove it before serious air quality problems can develop.

Contact SERVPRO of Lakeland at (863)646-4213 to learn more about air duct system cleaning following a fire damage and the value of maintaining clean air duct systems year-round

Why SERVPRO of Lakeland?

11/1/2019 (Permalink)

SERVPRO truck Call SERVPRO of Lakeland for your water damage concerns. (863)646-4213.

Rapid Response Recovery Time

Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners should not risk doing the work themselves as there may hidden water or moisture that can go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property re-sale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling the professionals at SERVPRO of Lakeland.

Why should I choose SERVPRO of Lakeland for water cleanup and restoration?

  • SERVPRO of Lakeland recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of Lakeland is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of Lakeland applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of Lakeland is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of Lakeland offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of Lakeland works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of Lakeland, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Restoring Your Polk and Hillsborough County Commercial Property After A Water Damage Event

11/1/2019 (Permalink)

Green SERVPRO trucks outside of a commercial building SERVPRO of Lakeland is always here to help!

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to evaluate each unique situation and isolate the damaged area. In many situations, normal operations can continue in a temporary space while we restore your facility.

Our professionals at SERVPRO of Lakeland are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

“Like it never even happened.”


3 Steps for Reducing Water Damage After a Flood at Your Business

10/30/2019 (Permalink)

Heavy rains cause flooding in parking gargage Storms can drop inches of rain in a short period of time and can cause flooding damage to happen to your business

When your Lakeland, FL, commercial building is damaged by flooding, it can be difficult to know where to begin with cleanup efforts. Waterlogged drywall, ruined carpeting and damaged machinery may only be a few issues you have to deal with. However, there are a few steps you can take to begin the recovery process, and knowing some helpful damage tips may give you peace of mind as you work to restore your business.

1. Reduce Humidity Levels

After a flood, the humidity levels in your building may spike due to increased water vapor in the air. This may accelerate mold growth, especially in the case of black mold. Because this type of fungus can spread quickly, it is wise to lower humidity any way you can. Open the windows, run fans and turn on your building’s air conditioner if you have been told it is safe to do so. These damage tips may help you keep the threat of mold at bay until help arrives.

2. Call for Professional Flood Mitigation

If a pipe burst in your employee restroom and caused a flood, you may believe there is no hurry in calling for cleanup because the damage has already been done. However, calling in a flood damage and restoration company as soon as you can may reduce the risk of long-term problems, such as mold growth and structural weakness. Flood technicians might also be able to prevent the spread of flood waters to other areas of your building and prevent them from reaching major systems, such as electrical fuse panels.

3. Sort and Set Aside Items for Restoration

Flood technicians may be able to offer you cleaning tips and restoration options for your inventory or office equipment. While not all items may be salvageable, having assistance during this process can help you feel more confident about recovery.

Facing a flood at your Lakeland, FL, business can be a stressful experience. However, being aware of a few helpful damage tips can give you the peace of mind you need to begin cleanup and restoration efforts.