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We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We do commercial and residential cleaning jobs

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lakeland, (863) 646-4213

A Plan To Survive High Winds

3/9/2020 (Permalink)

Technician standing on tarped roof Tarped roof in Lakeland, FL

The force of high winds is at times almost incomprehensible. Recent storms across the nation have recorded wind speeds of well over a hundred miles an hour. Hurricanes and tornadoes are capable of even more powerful winds, while thunderstorms and straight line winds also pack a heavy wallop. As a business owner or property manager in Lakeland, FL, you know that the forces of nature can damage property, especially a roof. A roof leak can introduce water into your building and damage valuable property. So, what are some of the most effective ways to deal with wind damage

The Critical Nature of Your Roof

The time to pay attention to your roof is before a storm strikes. Getting regular inspections that look for such things as missing shingles should be scheduled every year. Other measures to take include the following:

  • Budget for roof repairs and roof replacements
  • Take steps to fix faulty flashing and degraded materials
  • Remove items such as trees and structures that could cause excessive wear on the roof
  • Fix a roof leak as soon as you are aware of one

After a storm is also a good time to check your roof. High winds have the ability to cause harm that puts your business at risk of water damage and other issues.

The High Value of a Fast Response

High winds can leave your property vulnerable, especially if you have a damaged roof or the windows have been shattered. Unless something is done right away, your company is exposed to additional storm damage. A local storm response company can be on site in a matter of just a few hours, performing a damage assessment and inspection. If necessary, tarps and boards will be installed to reinforce your structure, protecting it from further damage.
A roof leak is just one of numerous problems that can occur after a storm. With the right actions, you can protect your business from the affects of high winds.

What to Do After a Toilet Overflow

2/25/2020 (Permalink)

Used paper clogging the toilet Clogged toilet in Dixieland, FL

What to Do After a Toilet Overflow

Toilets can outlast most things in the house, but that does not mean they are bulletproof. They sometimes fail, and a flooded toilet is the worst thing that could happen. Fortunately, fixing a lavatory overflow is a relatively easy task. All you need is two hand tools and a little motivation to get the job done.
Some of the common causes of bathroom floods in Dixieland, FL include:

  • Clogged drain line
  • Heavy downpour
  • Low-flow issues

    With that out of the way, here are three tips for dealing with sewer damage like a pro.

Cut Off the Water Supply

Turn off the water supply at the valve is the first thing to do when a toilet overflows in your house. It's one way to diagnose if the leak is coming from the combination of a broken tank and a clog, or you are dealing with a backflow.

Unclog the Drain

To unclog a drain, use a standard plunger to push the foreign material down the sewer. Remove a few inches of water from the toilet, apply a little petroleum jelly on the plunger's rim then push vigorously in 15-20 second intervals. If that doesn't work, consider using a drain snake to reach the twisty turn that delivers wastewater to the drain. Then flush to make sure the problem is solved.

Dealing with Drain line Issues

If you are looking at sewer damage, the best cause of action is to call the sewage company and inform them of the situation. Usually, the drain line is punctured by a tree root, causing partial blockage. Solid waste builds up in that spot until the drain blocks, causing a nasty backflow.
Whatever you do, make sure there's a standard plunger in the house. It is the first line of defense against sewer damage, and they are usually dirt cheap. Also, have a local plumber in your contact list in case things head south unexpectedly

How To Safely Deal With a Gas Leak

2/25/2020 (Permalink)

gas leak detector box on cement wall It's a good idea to know where your gas meter is

Make Sure You Can Recognize the Signs of a Gas Leak

Natural gas is a reliable and cost-efficient source of heat and has many important advantages over other types of heating. Unfortunately, a gas fire is a possibility if there's a leak and you don't know how to respond. As soon as you have any type of natural gas hooked up to your home, make sure you can recognize the signs of a leak:

  • Gas is odorless, but utility companies add a substance that emits the smell of rotten eggs.
  • If you hear hissing near a gas appliance, you may have a serious leak.
  • Houseplants may die from a gas buildup even before you notice the rotten eggs smell.
  • Pets may become lethargic or get sick as gas affects your indoor air quality.
  • On the outside of your home, you may notice a puddle of water with bubbles or a spot of dying plants surrounded by healthy plants.

When you notice any of these signs or have any other reason to believe you have a gas leak, you need to act immediately.

Stay Safe When There's a Leak

When you suspect a leak or gas fire, check the stove. Someone may have accidentally bumped the knobs and turned it on. Open the doors and windows to ventilate the house. If you hear hissing or are worried about safety, go outside right away. Don't flip any switches or unplug anything. A tiny spark may be all it takes to ignite a gas explosion. After you and your family are at an appropriate distance from the home, contact the gas company. These technicians have the training and tools to safely find and repair the leak.

Locate the Gas Meter

It's a good idea to know where your gas meter is, but don't adjust it unless you know how the valve works. If you don't know how to operate the meter, wait for the gas company to arrive and focus on keeping your family members safe.
A gas fire can be a frightening experience. The good news is that Lakeland, FL, gas and other utility professionals are prepared to respond to keep your home and family safe. If the fire caused any damages, residential cleanup and recovery professionals can help get your home back in top condition.

What To Do Before Turning Sprinklers On

2/12/2020 (Permalink)

Hand shutting off the main water valve Testing your sprinkler system is important

Once the last freeze of winter has thawed, the sprinkler system on your commercial property in Lakeland, FL, needs to be readied for spring. If you turn the sprinklers on without making sure they're ready, you risk breaking your water lines or flooding your lawn. Here are a few irrigation maintenance steps to check off your list before you run the sprinklers for the first time.
Inspect Sprinkler Heads
One busted sprinkler head can cause major water issues. Take the time to inspect them properly by completing the following tasks:

Clean each nozzle with a toothbrush.
Check each head for damage.
Make sure every valve except the on farthest from the source is closed.

Sprinkler flooding is easy to avoid; it just takes time. By checking each sprinkler head, you can be confident that they will work once the system is turned on.
Switch on Control Panel
You won't know if your irrigation maintenance plan is successful until you test it by turning on the control panel. After cleaning it off and making sure the backup battery is new, switch it on so that you can set the correct date and time.
Open the Main Valve
Once the control panel is activated, you can open the water valve. Start slowly so that if anything is wrong, you won't have a big mess on your hands that only water remediation specialists can fix. Allow the water to flow into each branch and slowly open the valve more until it is fully functional.
Check Zones
You should be able to control which zones get water at which time intervals through your control panel. Alternate zones so that you can see that the system is actually doing what you are telling it to do.
Once you have completed this checklist, you are ready to set your automatic watering times. Performing regular irrigation maintenance throughout the season helps you make sure that it is continuing to work as it should.

3 Ways Water Damage Can Occur During a Fire

2/12/2020 (Permalink)

Fire truck in the bay of a fire station Most people are surprised to learn that you'll experience water damage after a fire loss.

After a fire in Lakeland, FL, you may find that part of restoring your business also includes water cleanup. But why are you cleaning up water damage if your company was on fire? The answer to this is a lot less complicated than you might think. Here are three ways flooding can occur during a fire.

1. Fire Suppression Systems

In many cases, having a sprinkler or fire suppression system installed in your business can help lessen potential smoke cleanup after a fire. However, depending on the volume of water the sprinkler system uses and how long it’s on, you may find some water left behind. Depending on your system type, water may be located only in the area where the fire was. If your sprinklers were designed to go off all together, there may be water throughout the building.

2. Fire Fighting Efforts

Another reason you may have some water cleanup to do after a fire is from the efforts of the firefighters saving your business. Depending on the amount of pressure provided, most fire hoses can spray at least 100 gallons per minute or more. That’s a lot of water going into your property. While this very water can save your business from burning down, it also may leave some flooding behind. In most cases, this type of water damage will be located in the same location as the fire it was aimed at.

3. Burst Pipes

Another way flooding can become part of your fire cleanup process is through burst pipes. In the same way extreme cold can cause damage to a pipe, extreme heat, such as a fire, can as well. A weakened pipe can potentially break and cause flooding.

Don’t be surprised if after a fire you’re also facing water cleanup. Between your fire suppression system, the efforts of the fire department, and the possibility of a weakened pipe bursting, water damage is not uncommon. Fortunately, many fire restoration professionals in Lakeland, FL, are also quite knowledgeable when it comes to flood damage. If needed, they may be able to give you a hand.

Disaster Preparedness Tips To Protect Your Business

1/30/2020 (Permalink)

Emergency disaster kit. Batteries, flashlight, blanket, water bottles Every business ought to have a basic emergency kit

Severe weather events have increased in number and intensity over the last few decades. Wherever you are located, unpredictable conditions, from broken water mains to flash floods, can cause water to infiltrate your building and damage your property. An emergency response plan can help reduce your property’s risk of costly water damage.

Business Continuity Plan

Compiling a BCP is part of a company’s risk management strategy. It involves identifying any risks to your company's operations and preemptively planning your response to them. The risks might include natural disasters and severe-weather events, fires and floods being the most common. Once you identify your risks, you can begin developing your plan using this basic outline:

  • Assess the potential impact on operations for each risk.
  • Implement preventive safeguards to reduce risk level.
  • Develop procedures to address possible obstacles.
  • Test the procedures to ensure they work as planned.
  • Regularly review the business continuity plan and update it as needed.

The more prepared you and your staff are, the better chance you have of working constructively together in an emergency. If you are in the process of developing your BCP, you may want to take some basic preparedness steps in the interim.

Disaster Preparedness Essentials

Every business ought to have a basic emergency kit available that contains flashlights, batteries, water, food, fire extinguishers, and first aid. Near the emergency kit, post contacts for disaster remediation services and a map that clearly denotes evacuation routes.
If you haven’t already done so, as part of your business continuity plan, check with your local weather agencies and emergency response entities and register with any emergency notification services they provide. This ensures you will be notified as early as possible of an impending disastrous event.
Disaster Readiness can mean the difference between complete chaos and a coordinated team response to an emergency. If you have an emergency response plan in your Grasslands, FL, business, your task is to evaluate it regularly and keep the information current. If you need to compile a BCP, this overview of the elements may help you get started with protecting your valuable commercial assets by bolstering your emergency preparedness.

How Might Changes for Mold Coverage Affect Your Business?

1/20/2020 (Permalink)

Mold  growth behind drywall Mold damage in Griffin, FL

In general, mold insurance claims for property damage and for illnesses have become more restrictive in recent years. As a business owner, it's important that you understand what your policy covers when it comes to mold damage. Many general liability policies seek to specifically exclude a wide variety of damage claims caused by mold. This doesn't mean that coverage is not available, or that it has completely gone away, just that the conditions for a successful mold claim have been greatly reduced.

Steps To Take To Protect Your Business

There are still many things you can do to protect your business from mold exposure in Griffin, FL. Becoming informed and thinking outside the box are always good strategies. Consider these options for a comprehensive approach to defeat mold growth:

  • Talk regularly with your insurance agent
  • Shop for different types of coverage with new companies
  • Look over your policy each year for changes
  • Consider paying a higher premium to get better results for mold insurance claims
  • Understand the limits to a mold claim

You can also be proactive in preventing mold from being a problem in your place of work. Mold thrives in areas of high humidity or places where water leaks have occurred. By educating workers and custodians, you might be able to prevent an outbreak of mold.

Actions To Consider if Mold Is Found

A successful mold remediation process starts by calling in a local mold mitigation company. They will arrive on the scene quickly and begin the inspection process right away. With a mold claim, it's crucial to act with speed, as mold can spread throughout a building in two or three days. A fast response means less cleanup and fewer damaged materials, all of which can reduce the dollar level of mold insurance claims. Not only will a professional mold cleanup restore mold to normal, natural levels, but it may also reduce the likelihood of additional mold growth in your building.

How Professional Inventory Systems Help Settle Claims

1/20/2020 (Permalink)

Claim Document . Electronic mail. A professional inventory system helps you and your agent work better together

How Professional Inventory Systems Help Settle Claims

After a disaster hits, your top priority is getting your Grasslands, FL, property back to normal as quickly as possible. When you are filing your insurance claim, you may feel overwhelmed by all of the steps in the process. One way to alleviate some of the stress is to coordinate with your insurance agent and a vendor to set up a professional claims inventory service. Companies such as SERVPRO use this system to better serve both you and your agent. Claims inventory systems have many benefits:

  • Improved customer service experience
  • Thorough and factual inventory creation
  • Expedited settlement times

Better Customer Service

Professional inventory services help improve the overall claim experience in several ways. Both you and your insurance agent have peace of mind as the team quickly and thoroughly documents lost and damaged items. The insurance claim should include a preloss list of items along with their values. The inventory specialist will likely take both photographic and written documentation. This helps make the claim settlement more efficient. The inventory team also provides very detailed and meticulous accounting for the claim.

Faster Claim Settlement

When a team of inventory specialists is brought in, your insurance agent is free to work on other aspects of your claim. This can help reduce the overall time it takes to settle - which is in everyone's best interest. Diligent inventory specialists lift the burden off of you to report every lost or damaged item, and they help bolster communication between policyholders and agents. Their accurate reporting and accounting systems make claims easier and faster to settle.
If you have experienced property damage in Grasslands, FL, take your insurance claim seriously. A professional inventory system helps you and your agent work better together. You both get peace of mind that all of your items are accounted for, so you can begin to get your life back in order.

The Best Way To Secure a Building After a Fire

12/30/2019 (Permalink)

Doors and windows boarded up on a commercial building Boarded up services in Polk County, FL

The Best Way To Secure a Building After a Fire

After a business fire, a business owner or property manager has a lot on his or her mind. First, there is making sure everyone is safe, and then there is the initial assessment of the fire damage. Soon after, though, thoughts should turn to securing the building and the company from further damage. In the first few days after a fire, a lot of things can happen, and most of them are not good. Attention should be directed to securing the building from a number of threats. If windows are broken, doors damaged and the roof is caved in, then heavy rains could cause even more damage. Looting from thieves is also a possibility. Finally, liability issues should be a concern, as anyone wandering onto the premises could get hurt and file a lawsuit.

Securing the Property

Call in a nearby fire remediation team in Polk County, FL, as soon as possible. The company will arrive on the scene quickly and determine the best steps to take. Boarding up openings and putting a tarp over the roof is often among the first steps in the fire cleanup. While it might seem reasonable to have employees of the business do this, the following advantages exist for hiring an experienced company for the job:

  • They have done the work before
  • They can do it safely
  • They have the right equipment for the job
  • They are less likely to make mistakes that would compromise the building's security

Properly installed boards and tarps protect a business from further harm. A job done right is a valuable commodity.

Getting on With Business

Recovering from fire damage in Polk County, FL, can be a straight-forward affair when working with the right company. A secure building allows cleanup to proceed in a fast manner. Soon things will get back to normal and the building will look "Like it never even happened" and the focus can return to the core business.